Privacy Policy

Effective Date: May 21, 2026

At Flextribe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, contact us, or use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company name
  • Payment information
  • Order details
  • Any information you voluntarily provide

Automatically Collected Information

We may automatically collect certain information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Website activity and interactions
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve website functionality and user experience
  • Process payments securely
  • Send order confirmations and updates
  • Prevent fraudulent or unauthorized activity
  • Analyze website performance and traffic
  • Conduct marketing and advertising campaigns
  • Comply with legal obligations

3. Payment Processing

Payments on our website may be processed through third-party payment providers including:

We do not store complete payment card information on our servers. Payment providers process transactions according to their own privacy and security policies.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze visitor behavior
  • Measure advertising effectiveness

We may use services such as:

to understand website traffic, marketing performance, and customer interactions.

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • Website hosting providers
  • Analytics and marketing platforms
  • Fraud prevention services
  • Legal or regulatory authorities when required by law

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and business operations
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

7. Data Security

We implement commercially reasonable security measures designed to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Disclosure

However, no method of online transmission or storage is completely secure.

8. Your Privacy Rights

Depending on your location, including certain U.S. states and international regions, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request details about collected data

To exercise these rights, contact us using the information below.

9. GDPR Compliance (European Visitors)

If you access our website from the European Economic Area (EEA), we process your information under lawful bases including:

  • Contract fulfillment
  • Legitimate business interests
  • Legal compliance
  • User consent

EEA users may request access, correction, deletion, or restriction of their personal data.

10. CCPA Privacy Rights (California Residents)

California residents may request:

  • Information about collected personal data
  • Deletion of personal data
  • Details regarding data sharing practices

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA).

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of third-party websites.

12. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes become effective immediately upon posting on this page.

We encourage users to review this page regularly.

14. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

🌐 Flextribe

📧 support@flextribe.co